We are defining a misprint as a bad print that is the fault of the machine, a power outage, etc. We will reprint these at no charge. Otherwise, if the printer did complete the print as designed, you will be charged for the print.
You will notice on the form that we are asking about the origination of the object file: was it downloaded or did you create it on your own. If you have downloaded the file from Thingiverse (or another site), please review the page for how many successful prints are recorded and the comments. If there are many comments listed that point to many unsuccessful prints, you may want to look for another version of that object that has positive comments or successful prints. If there are no successful prints or the comments are overwhelmingly negative, you may still print this item at your own risk.
If you have created your own object file, you will be responsible for the cost of the print regardless of the success of the print. This includes files that have been downloaded and modified and prototype objects that require multiple prints until the design is perfected.